Frequently Asked Questions
Popular Questions
1. What is Jevoir?
Jevoir is a UK-based fashion brand offering trendy, high-quality clothing designed for Gen Z. Our collection includes a range of casual and stylish essentials, such as drop-shoulder t-shirts, hoodies, and more, to help you express your unique personality with ease.
2. What type of clothing does Jevoir offer?
At Jevoir, we offer a variety of casual and comfortable clothing, including drop-shoulder t-shirts, oversized hoodies, joggers, and other stylish essentials. Our pieces are designed to keep you looking fresh and feeling comfortable every day.
3. How do I know which size to choose?
We provide a detailed size guide on each product page to help you choose the perfect fit. If you’re unsure about sizing, we recommend checking the measurements in the guide or reaching out to our customer service team for assistance.
4. Is the clothing true to size?
Yes, our clothing is designed to be true to size. However, as each person’s fit preference can vary, we encourage you to refer to our size guide for more accurate measurements. If you prefer a looser or more fitted look, we suggest sizing up or down accordingly.
5. Can I return or exchange my items?
Absolutely! We offer a hassle-free return and exchange policy. If you’re not completely happy with your purchase, you can return or exchange it within 30 days of receiving your order. Please ensure the items are in their original, unworn condition.
6. How do I place an order on Jevoir?
To place an order, simply browse our collection, select the items you’d like to purchase, and add them to your shopping cart. When you’re ready, proceed to checkout, enter your payment and shipping details, and confirm your order.
7. Does Jevoir offer international shipping?
Currently, we offer shipping across the UK and select international locations. You can check if your country is eligible for delivery by entering your address during the checkout process.
8. What payment methods are accepted?
We accept a wide range of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can choose your preferred method during the checkout process.
9. How long will it take to receive my order?
Orders within the UK typically arrive within 3-5 business days, depending on your location and shipping method selected. International orders may take longer. You will receive a tracking number once your order has been dispatched.
10. How can I stay updated on new releases and promotions?
To stay in the loop about our latest collections, promotions, and exclusive offers, sign up for our newsletter on our website. You can also follow us on our social media channels for real-time updates and style inspiration.